Test call

A test call will take place if you are participating in a hearing for the first time, or using a different device. This confirms that you know how to use Teams.

Any potential technical problems can be dealt with during the test call to avoid significant delays to the hearing itself.

The device on which the test call takes place should be the same device you intend to use in the hearing.

You will be asked for the following information to enable a test call to take place:

  • Your name
  • Email address that will be used for the hearing
  • Your contact telephone/mobile number
  • Name of the hearing

Test calls can be scheduled to take place between 9.00am and 4.00pm, typically the day before the hearing.

Downloading the Teams application

The Teams app offers a better user experience than the browser.

If you don't have the Teams app installed, when you click on the link in the invite you may get a prompt to download the app. You can do this through your app store (such as Google Play or the Apple App Store) or web browser. The app is free to download and use. We would recommend that you download the app while connected to Wi-Fi to avoid any data charges.

Once downloaded, close the app and go back to the invite and select the Click here to join the meeting link again.

You might struggle to use Teams if you have an older device or use a laptop with more extensive firewalls. If this happens, use an alternative device.

Teams functions

During the test call make sure you can use the following functions:

example of teams buttons and what they do