Accessibility statement

This website is run by the Medical Practitioners Tribunal Service. We want as many people as possible to be able to use this website.

For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We’ve also made the website text simple to understand.

We have target readability scores of age 12–13 for content aimed at patients and the public. And for professional facing content, a reading age of 14–15. We use Hemingway to check these readability scores.

How accessible is this website?

As part of our commitment to accessibility, we asked the Shaw Trust Accessibility Services to carry out an assessment of our site. They found the following issues.

  • Non-functioning ‘skip’ navigation
  • Incorrect heading structure
  • Empty headings
  • Empty links
  • Non-descriptive link text
  • Redundant links/duplicate links
  • Empty button 
  • Multiple form labels
  • Orphaned form label
  • Incorrect table coding
  • Inaccessible non-HTML documents
  • Duplicate IDs

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

In your message, include:

  • the web address (URL) of the content
  • your email address and name
  • the format you need.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email or call 0161 923 6263.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). 

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

Technical information about this website’s accessibility

We're committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Navigation and accessing information

When activating the 'Skip' link, the cursor did not land on the correct part of the page. The cursor actually lands on MPTS main region/or two lines above the home link on the breadcrumb trail. This fails WCAG 2.1 success criterion 2.4.1 (bypass blocks).

It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content. This fails WCAG 2.1 success criterion 1.3.4 (orientation).

It’s not possible for users to change text size without some of the content overlapping. This fails WCAG 2.1 success criterion 1.4.4 (resize text).

There's an unlabelled button that appears on the search results for tribunals and decisions. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

There's a table missing a header mark-up on the first column (only) of the recent tribunal decisions page. The information in the table is otherwise accessible, but this fails WCAG 2.1 success criterion 1.3.1 (info and relationships).

Interactive tools and transactions

Some of our interactive forms are difficult to navigate using a keyboard. For example, because some form controls are missing a 'label' tag.

We’ve assessed the cost of fixing the issues with navigation and accessing information, and with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the supplier contract is up for renewal. 

PDFs and other documents

Many documents are not accessible in a number of ways, including missing text alternatives and missing document structure.

Content that’s not within the scope of the accessibility regulations

MPTS associates and other logged in experiences are not within the scope of this accessibility statement.

How we tested this website

This website was last tested in July 2020 by the Shaw Trust. They used automated evaluation tools and manual testing by an experienced in-house pan-disabled testing team to complete a comprehensive accessibility audit. We also use Siteimprove to highlight accessibility issues we can fix on an ongoing basis.