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  3. Our commitment to Welsh language speakers
  4. Emails and letters

Emails and letters

  1. Summary
  2. What are the Welsh Language Standards?
  3. Our commitment to Welsh language speakers
  4. What areas of our work are covered by the standards?
  5. Emails and letters
  6. Telephone calls
  1. Our website and social media
  2. Raising a concern or a complaint about our work
  3. Legal proceedings
  4. Our commitments as an employer
  5. Monitoring and reporting
  • If you write us a letter or e-mail you can do so in Welsh. We will reply in Welsh, with no additional delay. 
  • When we send or receive letters or e-mails bilingually, we will not treat the Welsh language less favourably than English.
  • In our correspondence and publications, we will state clearly that we welcome communications in Welsh. 
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Related content

Welsh Language Commissioner The Welsh Language Commissioner is responsible for monitoring compliance with the Standards.